creative juice

UX research tips

Here are some current UX research tips brought to you by Nielsen Norman Group.

User testing with sensitive data

How to conduct user research for systems with confidential or otherwise sensitive data, for example in domains like healthcare or financial services, where it can be problematic to record screens or otherwise share the user’s information.

How to conduct research for customer journey mapping

When conducting research for customer journey maps, use qualitative methods that allow with observation of users, such as interviews, field studies, and diary studies.

How priming influences UX

Priming is a basic principal of psychology with big impact on user interface design. Exposure to a stimulus influences subsequent, possibly unrelated tasks.

User testing facilitation techniques

Facilitate better user tests with these 3 techniques: Echo, Boomerang, and Columbo. These methods allow you to get clarification from participants with minimal disruption or bias.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.